Privacy, Refunds and Returns
If you purchase one of the creations from the website, I aim to create and dispatch this to you within two weeks of you placing your order. With a specific commission, I will send you photographs of the finished produced to ensure you are happy before I send it out to you. I want to you enjoy the product you have purchased, so if you are not fully satisfied when the product reaches you, please do contact me so that we can arrange for the problem to be rectified, through either a refund or a replacement. Should a refund be issued, this will generally be through the same route as payment was made.
I will contact you to tell you when the product has been dispatched and then I will contact you 3 – 4 days after dispatch to ensure you have received the parcel and that you are satisfied with the product.
Mavis Makes is committed to ensuring that your privacy is protected. Any information you provide by contacting me such as email or postal addresses will be used only for the purposes of fulfilling your order or answering your query. Once the order has been fulfilled I will make sure that your information is removed from the system and destroyed so that your information remains secure. I want to make sure that your information is secure so I will never pass your information on to anyone else. (PayPal transactions are subject to the PayPal Privacy Policy.)
If you purchase one of the creations from the website, I aim to create and dispatch this to you within two weeks of you placing your order. With a specific commission, I will send you photographs of the finished produced to ensure you are happy before I send it out to you. I want to you enjoy the product you have purchased, so if you are not fully satisfied when the product reaches you, please do contact me so that we can arrange for the problem to be rectified, through either a refund or a replacement. Should a refund be issued, this will generally be through the same route as payment was made.
I will contact you to tell you when the product has been dispatched and then I will contact you 3 – 4 days after dispatch to ensure you have received the parcel and that you are satisfied with the product.
Mavis Makes is committed to ensuring that your privacy is protected. Any information you provide by contacting me such as email or postal addresses will be used only for the purposes of fulfilling your order or answering your query. Once the order has been fulfilled I will make sure that your information is removed from the system and destroyed so that your information remains secure. I want to make sure that your information is secure so I will never pass your information on to anyone else. (PayPal transactions are subject to the PayPal Privacy Policy.)